Customer Care Coordinator | Life Line Screening

Customer Care Coordinator

The ideal candidate is professional, personable, and reliable. He or she is capable of multi-tasking and following processes and procedures, as well as driven to produce results.

  • Greet and check in customers as they arrive at the screening
  • Discuss additional screenings that may be appropriate and available
  • Manage paperwork flow and assist customers with questions and problems

Career Highlights

Customer Care Coordinators work with a Life Line Screening mobile team, ensuring that participants have a positive, comfortable experience from the minute they walk through the door. CCCs also guide customers to understand the screenings offered so they can choose medically appropriate services and gain greater health insight. This individual is personable, naturally friendly, bright, inquisitive, and an excellent communicator.

  • Competitive pay*
  • Medical, dental, vision, and prescription coverage after 30 days*
  • Day shift hours, off Sundays and major holidays
  • Paid time off*
  • Life insurance as well as long-term and short-term disability
  • 401(K) with employee matching*
  • Career growth

Career Roles & Responsibilities

  • Setting and achieving goals
  • Solving customer issues
  • Organizing paperwork and completing administrative processing
  • Utilize product knowledge to overcome customers’ indifference and concerns

Career Requirements

  • High school diploma or equivalent; college degree preferred
  • Experience working with a high volume of customers daily (preferred)
  • Consultative sales and conflict management experience preferred
  • Excellent interpersonal skills, including listening, problem solving, and sales
  • Proven ability to set and achieve sales goals
  • Willingness to commute with team in company vehicle up to 150 miles a day (Paid)
  • Interviewing with a track record of identifying top talent


*Benefits are dependent upon position type, classification and/or event schedule. Other terms may apply; ask your Talent Acquisition Specialist.

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