433_Mod 3_Customer Service Manager

Customer Service Representative

The Customer Service Representative has an exciting opportunity to make real connections with customers, impact their ability to prevent chronic disease, and ensure that each person is thoroughly satisfied with their Life Line Screening experience.

Career Highlights

At Life Line Screening, our mission is to make people aware of unrecognized health problems and encourage them to seek follow-up care with their personal physician. As a vital contributor to that mission, the Customer Service Representative guides participants through the screening options utilizing extensive product knowledge, key benefits of each screening, as well as addressing any questions or problems customers may have. CSR’s also have opportunities to earn monthly bonuses.

  • Competitive pay, with lucrative bonus opportunities
  • Medical, dental, vision and pharmacy coverage
  • One week of paid training with reimbursement for drive to corporate location
  • Free parking and complimentary coffee and water
  • Paid time off
  • Dedicated training support system
  • Employee Referral Bonus Program
  • 401 (K) with employee matching
  • Be part of a rapidly growing organization

Career Roles & Responsibilities

  • Provide extraordinary personal service for LLS customers over the phone and through other channels
  • Quickly and effectively resolve issues customers encounter during their experience with LLS
  • Answer screening-related questions customers may have
  • Educate customers on screening benefits and ways we can help them stay healthier
  • Help Life Line Screening build positive, long-term relationships with customers

Career Locations

Canton, OH, Independence, OH, and Cleveland, OH

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