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Subprocessors

Life Line Screening of America Ltd. and its affiliates and subsidiaries (collectively “Life Line”, “we” or “our”) may engage and use certain third-party data processors (“Subprocessors”) to provide services to our customers. These Subprocessors may have access to personal data provided directly by our customers or to which we may have access in order to perform the contracted services or to enable requested features related thereto.  This page provides important information about the identity, location and role of each Subpocessor. 

We currently use the below list of Subprocessors to provide infrastructure services, customer support, service administration services and email notifications. Please note that not all Subprocessors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services.

Infrastructure Providers

Subprocessor Location Purpose/Services Website & Contact Details
Experian Information Solutions, Inc. United States Data center https://www.experian.com 475 Anton Blvd. Costa Mesa, CA  92626
Genesys, Inc. United States Call center operations (voice, SMS, chat) https://www.genesys.com 18400 Von Karman Ave., Suite 700 Irvine, CA  92612
Microsoft Corporation United States Business administration, delivery, support, and related services https://www.microsoft.com 1 Microsoft Way Redmond, WA 98052
salesforce.com Inc. United States Data integration, as applicable https://www.salesforce.com/ The Landmark at One Market, Suite 300 San Francisco, CA 94105

General Subprocessors

Subprocessor Location Purpose/Services Website & Contact Details
Alliant Cooperative Data Solutions United States Marketing analytics https://www.alliantinsight.com 301 Fields Lane Brewster, NY 10509
Clinical Reference Laboratory, Inc. United States Medical laboratory services https://www.crlcorp.com 8405 Quivira Road Lenexa, KS  66215
Contact Center Compliance United States Call center operations (DNC compliance) https://www.dnc.com 350 E. Street, Suite 350 Santa Rosa, CA  95404
Epsilon Data Management, LLC United States Marketing analytics https://www.epsilon.com PO Box 1478 Broomfield, CO 80038
Innovairre Communications United States Medical screening results processing & print production https://www.innovairre.com 3200 West Market St., Suite 302 Akron, OH  44333
Iterable, Inc. United States Marketing and customer notifications (email, SMS) https://www.iterable.com 201 Spear Street, Suite 1050 San Francisco, CA 94105
Merkle Inc. United States Marketing analytics https://merkle.com/ 7001 Columbia Gateway Dr. Columbia, MD  21046
Spot Health, Inc. United States Medical testing services https://www.spotdx.com 1776 Mentor Ave. Cincinnati, OH  45212
Summit Direct Mail, Inc. United States Print production https://www.summitdm.com 1655 Terre Colony Court Dallas, TX 75212
VeraData, LLC United States Analytics https://veradata.com 1910 Park Meadows Dr., Suite 200 Fort Myers, FL  33907

As our business and services evolve, we may add, remove, or update information about our Subprocessors on this webpage or retain the services of additional Subprocessors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect changes to our Subprocessors. If you have any questions about our subprocessing activities, please contact [email protected].

Effective date: 10/15/2024