Customer First Team Manager

Working as an integral part of a mobile field team, the Customer First Team Manager will use their business acumen to contribute to the health of 90+ customers daily as well as overseeing the operations of a team of 5+ employees.

  • Ensure customers receive superior service
  • Oversee employee training and development
  • Work to meet or exceed sales goals
  • Monitor team adherence to clinical and operational protocols

Career Highlights

The person in this role will have a rewarding career affecting the health of people in a positive way on a daily basis. Life Line Screening takes a community outreach approach to providing access to quality preventive health screenings, so team members provide services at a new location every day. The Customer First Team Manager is critical to the smooth operation of the team as well as making sure the team achieves sales and clinical quality goals.

  • Competitive pay, with lucrative monthly and quarterly bonus opportunities
  • Medical, dental, vision and pharmacy coverage; eligible 30 days after start date
  • Paid time off, and off Sunday and major holidays
  • Life insurance, short-term and long-term disability, and family leave
  • 401 (K) with employee matching

Career Roles & Responsibilities

  • Customer Service and adherence to company’s core values
  • Management of all team activities, including quality compliance and clinical excellence
  • Staff shift coordination and scheduling
  • Manage budget and team P&L
  • Recruit and retain employees as well as employee review and counseling

Career Requirements

  • 2+ years in a management role, or a bachelor’s degree
  • Excellent leadership, communication, conflict resolution, and customer service skills
  • Proven track record of sales and employee management in a leadership position
  • P&L and budget management a plus
  • Valid driver’s license
  • Adaptable, detail-oriented, and computer-proficient
  • Ability to travel overnight a minimum of 1-2 nights per week
  • Ability to work a different schedule virtually every day of the week

Career Locations

Nationwide; click Apply Now to search job openings