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Privacy & Cookie Policy

We understand that your health is an extremely private matter. That’s why we have a strict privacy policy that we follow closely. You can rest assured that your privacy is something we respect and preserve in all aspects of our business.

Information collected on our site
Most of the information provided to you by Life Line Screening’s web site (and the web sites of our affiliated entities, including Life Line Community Healthcare) is offered without our collecting any personally identifiable information from you. The only time you will be asked to provide personal information is if you purchase something from us online, wish to contact us using our online inquiry system or sign up for our e-newsletter. You have a choice as to whether or not you would like to submit personal information such as your name, address, city, state, zip code and phone number to our online inquiry system. If you elect not to submit this information online, you may call 1.800.897.9177 or e-mail [email protected] our customer service department directly, and they will be happy to assist you.

Life Line will automatically collect information about your visit to our websites, including the pages you view, the links you click and other actions taken. We collect anonymous information about your use of our site through cookies. Cookies do not tell us who you are. The cookies collect standard information that your browser sends to every web site you visit, such as IP address, browser type and language, access times and referring web site addresses. Additionally, we may collect information such as which pages you visit, your length of stay on each page, and your navigation path.

If you make an appointment with us or purchase a product from us, additional personal information about you (name, address, e-mail, phone number) will be collected and securely stored in servers our data centers.

How information is used
Life Line collects and uses your personal information to provide you with information regarding the products and services you have requested. We may contact you through phone calls, e-mails or direct mail pieces sent to your home regarding these services.

Information collected from your visit to our web site may also be used to enhance and evaluate our web site.

We may also use your information:

  • to specifically provided the information you requested
  • to conform or remind you of a scheduled appointment
  • to notify you of upcoming screenings in your area
  • to send you our newsletter if you requested it, or
  • with your written permission, we may share your name and address with marketing partners so they may contact you regarding relevant services.

We may be required by law to release your personal information if compelled by legal subpoenas, or when the law otherwise requires us to do so.

Third-party access
When you submit your personal information on Life Line’s web site, it will not be shared with third parties for marketing purposes without your express written permission. Personal information collected through the SMS program won’t be shared, sold, or rented to third parties.

Opting out or changing your personal information
Life Line offers its customers choices for the collection, use and sharing of personal information. We offer you the opportunity to choose whether to receive certain communications from third parties at the time of your actual screening. To opt out of Life Line Screening’s mailing list, please write to:

Life Line Screening
Attn: Marketing Department
6150 Oak Tree Blvd.
Independence, OH 44131

You can opt out of the e-newsletter online
If you have received services from Life Line, you may make changes to your personal information by submitting your request or contacting our customer service department at 1.800.897.9177.

All personal information is stored on limited-access servers. We employ several security technologies and procedures to safeguard your personal information from unauthorized access or disclosure. Life Line maintains these security measures to ensure the protection of these servers and your personally identifiable information.

Changes to the privacy policy
Life Line reserves the right to modify the terms of this privacy policy. We recommend that you revisit the policy from time to time.

This policy was last revised October 2022